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Frequently Asked Questions

  • FREE ZONESOpen or Close

    What is a Free Zone?

    A Free Zone or Free Trade Zone or Free Economic Zone, is a designated geographical area where certain taxes or restrictions on business, employment or trade do not apply in the same manner that they apply to the country in which the zone is located. An area within which goods may be landed, handled, manufactured or reconfigured, and re-exported without the intervention of the customs authorities. Only when the goods are moved to consumers within the country in which the zone is located do they become subject to the prevailing customs duties. Free Zones are often organised around major seaports, international airports, and national frontiers — areas with many geographic advantages for trade.

  • ABOUT DMCCOpen or Close


    Who is DMCC?


    DMCC, a strategic initiative of the Government of Dubai, was established in 2002, with a mandate to provide the physical, market and financial infrastructure required to set up a commodities market place in Dubai. DMCC offers a unique opportunity for market participants in a wide range of commodities industries in four broad sectors including precious commodities (gold, diamonds, coloured stones and pearls), energy related sectors, steel and base metals and soft agricultural commodities (tea, cotton and others). The Centre aims to attract key players throughout the entire value chain of each of these commodity sectors, together with a range of support industries such as finance, logistics, consulting and insurance. DMCC was the first UAE free zone authority to offer freehold business premises, in addition to all other standard free zone services. These comprise a 50-year holiday on personal and income taxes, full foreign ownership of business and a one-stop shop facility for processing of all documentation including immigration and licensing needs.


    Are DMCC and JLT two separate Free Zones?


    Until January 2014 two types of licenses were offered by the DMCC Authority; DMCC and JLT. DMCC Free Zone companies operate in the commodities and related sectors, while JLT Free Zone companies operate across non-commodities related sectors. From February 2014 the authority licenses all activities under the one DMCC license. All companies previously licensed under the JLT license will progressively transfer to a DMCC license.


    What do I need to do to change my company suffix from JLT to DMCC?


    Click on theSuffix Change Portal Guidefor a full set of instructions and frequently asked questions.


    What is the location of DMCC?


    Dubai Multi Commodities Centre (DMCC) is located in Almas Tower, Jumeirah Lakes Towers, near JLT Metro Station. 

    DMCC Free Zone Department is located on Level 1, where existing DMCC members can visit the Client Service Centre, Level 1, near the main lobby elevators.

    For company setups, clients can visit the Client Registration Centre, Level 1, near the escalators.
     

    To know the location of DMCC, please download the DMCC location map at http://www.dmcc.ae/contact-us, or you may reach Almas Tower by entering the following Coordinates on your GPS: 25.0689° N, 55.1412° E
     
    Alternatively, for directions to Almas Tower, please find below:
     
    Directions to Almas Tower, Jumeirah Lakes Towers from Dubai 
     

    Take Sheikh Zayed Road E11
    Take Interchange No 5 and First Al Khail St to your destination
    Keep right to continue on Exit 32 for 260 metres.
    Take the ramp on the left to Interchange No 5 for 900 metres.
    Keep right at the fork, follow signs for  Jumeirah Lakes Tower/Emirates Hills for 280 metres.
    Continue onto Interchange No 5 for 1 kilometre.
    Keep right for 850 metres.
    Merge onto First Al Khail St for 1.2 kilometres.
    Slight Right for 130 metres.
    Slight right for 270 metres. 
    Turn right 
    Almas Tower will be on the left
     
    Directions to Almas Tower, Jumeirah Lakes Towers from Abu Dhabi
     

    Follow E10 and E11 to D 61 in Dubai.
    Merge onto Sheikh Zayed Bin Sultan St for 3.7 km
    Continue onto E10 for 31.1 km
    Take the exit on the left onto E11 for 79.5 km
    Take the Emirates Hills exit from E11 
    Take Sheikh Zayed Road E11
    Take Interchange No 5 and First Al Khail St to your destination
    Keep right to continue on Exit 32 for 260 metres.
    Take the ramp on the left to Interchange No 5 for 900 metres.
    Keep right at the fork, follow signs for  Jumeirah Lakes Tower/Emirates Hills for 280 metres.
    Continue onto Interchange No 5 for 1 kilometre.
    Keep right for 850 metres.
    Merge onto First Al Khail St for 1.2 kilometres.
    Slight Right for 130 metres.
    Slight right for 270 metres. 
    Turn right 
    Almas Tower will be on the left

     

  • BENEFITS OF FREE ZONE COMPANIESOpen or Close


    What are the main benefits of setting up a Free Zone company with DMCC?


    In summary, DMCC Free Zone companies enjoy 0% corporate and personal tax for 50 years, 100% foreign ownership, simple set up process, assistance with sponsorship of employees and many other UAE government related services, which incorporate a wide range of affordable property choices.


    Is there any corporate/income tax applied to the companies or to the individuals?


    There is no corporate/income tax on individuals or companies operating in the Free Zone. This applies for 50 years from the time of registration of the company.


    Do I need a UAE Partner to form a company?


    One of the many advantages of setting up a company in DMCC is that it offers 100% foreign ownership. You do not need a UAE Partner to form a company at DMCC unless your business is a pharmacy. In this instance, the Ministry of Health requires a UAE National shareholder in order to issue the required No Objection Certificate (NOC).


    Do I need to visit different government departments and ministries in order to form a company?


    No the DMCC Service Centre offers you a comprehensive set of solutions allowing you to license and set up your business quickly and efficiently in the DMCC Free Zone. Services ranging from registering the trade name, licensing the company, visa applications, Emirates ID typing, real estate, insurance, IT, telecom, interior and other services are all strategically located at the 1st floor of Almas tower.

  • NEW COMPANY SETUPOpen or Close


    What documents are required to open a new company?


    There are different phases that the client go through and each phase has its own required documents.
    Pre-approval:

    • Know Your Client Form (KYC).
    • Proof of Residential Address.
    • Passport Copy.
    • Emirates ID (If UAE resident).
    • NOC from Sponsor (If UAE resident).
    • Business Plan (Applicable to some activities).
    • Undertaking related to activities (Applicable to some activities)
    • Copy of the Certificate of Registration of the parent company (only applicable for corporate shareholders).
    • Copy of the Certificate of Incumbency of the parent company (only applicable for corporate shareholders).
    •  Copy of the Memorandum and Articles of Association of the parent company (only applicable for corporate shareholders).

    Pre-Registration:

    • Specimen Signature Form for each shareholder and company appointed officer (a system generated document to be signed in the presence of MSE or notarised).
    • Shareholder/Board Resolution/Branch Resolution (a system generated document to be signed in the presence of MSE or notarised and attested in the UAE Embassy or Appostilled).
    • Standard Undertaking Letters (Copy).
    • Memorandum and Articles of Association (MoA) (a system generated document to be signed in the presence of MSE or notarized – not applicable for branch).
    • To bring the original passports for verification for each shareholder and company appointed officer (original to be sighted at DMCC or notarised).
    • Certificate of Registration of the parent company (notarised - only applicable for corporate shareholders).
    • Certificate of Incumbency of the parent company (notarised and attested in the UAE Embassy or Appostilled - only applicable for corporate shareholders).
    •  Memorandum and Articles of Association of the parent company (notarised - only applicable for corporate shareholders).

    Pre-Licensing:

    • Current Dated Tenancy Contract.

    *Original should be sighted at DMCC.
    *It must be under the exact registered company name.
    *It should be valid for at least one year from the date of submission.
    *If the property is owned by the company, the company stamp should be on the tenancy contract.
    *It has to be signed by both the Landlord and Tenant.
    *Tenancy must mention the area size and location details.
    *The minimum area size is 50 square meters.

    • Current Dated Certificate of Ownership from the Building Developer or Title Deed (Original should be sighted at DMCC).
    • Certificate of Conformity from Concordia under the registered company name. (Applicable only for Retail Activity/Space).

     
    Post-Licensing:

    • Original Specimen Letterhead for the company with the company’s stamp on it.   Company Name & Address to be stated as per the DMCC license. Specimen Letterhead for the company should mention that ‘’Company is registered & Licensed as a FREE ZONE Company under the Rules & Regulations of DMCCA’’ and fixed on all company’s letterhead either footer or header.
    • Original Letter of Appointing Auditors (addressed from Auditors in Dubai to DMCC confirming their appointment by the company).
    • Shares Certificates (to be stamped & shareholders copies to be submitted to DMCC - not applicable for branch).
    • Personnel Secondment Agreement (to be signed & both original copies should be returned to DMCC).
    • Bank letter confirming the share capital deposit (not applicable for branch).


    What kind of corporate structures are allowed by DMCC?


    Limited liability companies as well as branches and subsidiaries of local and foreign companies can be registered with DMCC.


    What is a share capital?


    Share Capital refers to the portion of a company's equity that has been obtained or will be obtained by a shareholder for cash or an equivalent item of capital value. It is also called subscribed capital or subscribed share capital. The share capital is calculated as:
    Number of total shares divided by Unit value of each share (also known as par value)


    Can a client have an office outside JLT Free Zone to start the business?


    No, it has to be inside the JLT Free Zone.


    Is it mandatory to have an office to open a new company?


    Yes, it is mandatory, below are the property options:

    • Flexi Desk
    • Serviced Office
    • Physical Office for lease
    • Physical Office for sale
    • Retail Space (shop) for lease
    • Retail Space (shop) for sale  


    What is the minimum share capital requirement for a company to be issued a General Trading License?


    The company should have a minimum of AED 1 Million share capital to be eligible for a General Trading License. Those existing companies that do not have such amount of share capital should first apply for an increase in share capital before they can apply for a general trading license.


    How many shareholders are required to form a limited liability company?


    There must be a minimum of one shareholder and a maximum of fifty shareholders.


    What is the governing law for all DMCC registered companies?


    All registered companies are subject to the laws of the land, DMCC Regulations, Free Zone rules and regulations in force in DMCC.
    Any due amendments to the above will be implemented from time to time.


    What is the minimum number of company directors?


    The minimum number of company directors is one director, which is mandatory for all types of companies except branch companies; while the maximum number of directors is six directors.


    What are the types of powers being exercised by the officers of the company?


    All company officers have inherent powers as mandated by the company’s Articles of Association.  It can be exercised either:
    - Singly (can act and represent the company alone)
    - Jointly (powers/authorities will be exercised together with another officer)
    - Limited (powers/authorities to be exercised are limited as indicated in the Resolution appointing officers to such posts)


    Can I be a partner in more than one company?


    Yes, you can be a partner/shareholder in multiple companies.


    What is the minimum share capital required to form the company?


    The minimum share capital for a Free Zone company is currently AED 50,000 per company.


    Does the share capital have to be paid up?


    Yes, the share capital needs to be deposited in the company bank account within 3 weeks from the date of the trade license being issued. It may be withdrawn immediately thereafter.


    What is the minimum office requirement?


    One of the advantages of setting up a company with DMCC is the access it provides to a wide range of commercial property choices within JLT, from freehold to leasehold, commercial to retail and even flexi desks. Office requirements depend on the number of employees and type of activity conducted by the company. A company may choose from a range of options starting from a flexi-desk of 20-30sqm, a flexi office of 200-265sqm, through to multiple floors of an office tower which may be up to 2,000sqm each. For example, a company such as a Management Consultancy with five employees may be required to have an office space of at least 50sqm. In contrast, a retail food and beverage outlet operating multiple shifts would be subject to different requirements. The dedicated Client Relationship Executive handling your company set-up will provide full details upon application.


    Can I take a license without renting any facility?


    No, this is not allowed. However DMCC has a wide range of Business Centre products to suit all budgets. Please contact DMCC for detailed information.


    Can I rent an office in JLT with my existing license from DED or another UAE Free Zone Jurisdiction?


    No, you must have a DMCC licensed company. This may include a branch of your DED/other Freezone company in DMCC.

  • 1. Getting StartedOpen or Close


    Can we reserve the name of the company?


    Yes, you will be asked to provide one preferred and three alternate company names. DMCC will always aim to reserve your first choice and will ensure that there are no other companies of the same name or a name similar enough to be indistinguishable. You may wish to check the Dubai Economic Department website to see if your preferred name is available within Dubai. In most cases DMCC will then be able to reserve the name for you. Please be aware there are certain words that may not be used and these are clearly mentioned on the application. The name of all new companies will end in DMCC. Some existing companies end in JLT, however JLT licenses are no longer offered since February 2014. Please note that branch companies always adopt the name of the parent followed by the suffix DMCC Branch.


    How many days will it take to set up a company?


    As soon as the necessary documents have been submitted your company can be set up very quickly, usually between 7-14 days. In the interest of maintaining DMCC Free Zone’s reputation as place for good business, DMCC conducts due diligence reviews as part of all company set-up procedures. In a limited number of cases, DMCC reserves the right to refuse to set up a company, and the applicant will be informed.


    I currently have a company in another UAE Free Zone, can I transfer that to DMCC?


    No you cannot transfer a company or license from any Free Zone to another; you will need to set up as a new company. However, we can aim to give you the same company name and activity. Please contact our Member Services Team to discuss further.


    I have decided to form a company in DMCC. Whom should I contact next?


    Congratulations on your decision. You are among a large and growing group of entrepreneurs and business people who have chosen DMCC as their preferred place to do business.

    To continue the process please:
    1.) Complete complete the online form. OR
    2.) Call the DMCC Call Centre: 800 3622 or +971(0)4 4249600, OR
    3.) Visit the New Client Service Centre at Level 1, Almas Tower, Jumeirah Lake Towers

  • 2. Documents RequiredOpen or Close


    Does a client need to provide a power of attorney?


    It is not mandatory for clients to have power of attorney (POA) unless they require someone to represent them before the authorities if they are not available. A Power of Attorney (POA) is a written legal authorization by an individual(s) to another individual(s) to represent or legally act on their behalf. In the case of company affairs, the powers may vary from incorporating the company to any post incorporation amendments; where the POA holder represents the individual(s) before the authorities to sign the Resolution and Memorandum and Articles of Association among other documents. A POA remains in force until revoked, or for a limited time period.


    What documents are required to form a company?


    All requirements are outlined undercompany set up


    Do you have formats of the resolutions required for formation of company?


    Yes, suggested formats are available for downloadhere

  • 3. CostsOpen or Close


    Are there any fees when submitting the Company Setup online application?


    Yes, there is an initial application fee of AED 1000 for company setup online application. 
     


    What methods of payment can I use?


    DMCC allows multiple payment options including cash, cheque, credit card and direct deposits. Once licensed, most of our member companies choose to keep a minimum balance in their member portal account which enables them to use services immediately without having to top up the account first.


    What are the pricing rules for licenses and activities?


    There are three types of licenses; Services, Trading and Industrial. Each license carries an annual fee of AED20,000 (Different Pricing for Industrial license, General Trading, Business Centre and Hotel would apply)

    Within each license type, up to 6 activities in the same division (activity code beginning with the same first 2 digits i.e. 50xx-xx) can be included in the fee of AED20,000 annually.
    Additional activities over 6 activities beginning with the same first 2 digits (i.e. 50xx-xx) can be added for a fee of AED1,510 per activity annually.
    Additional activities that begin with the same first 1 digit (i.e. 51xx-xx) can be added for a fee of AED10,000 annually, and this allows up to 6 activities from that same new activity division (2 digit group i.e. 51xx-xx).

    Additional activities that begin with completely different first 2 digits (i.e. 74xx-xx) can be added for a fee of AED20,000 annually, and this allows up to 6 activities from that same new activity division (2 digit group i.e. 74xx-xx).

    Any activities that are from a different license type (Services, Trading and Industrial) will require a new license, at a fee of AED20,000 annually regardless of the code. (Different Pricing for Industrial license would apply)

    If a company wishes to operate from two different buildings in JLT, a different license is required for each location.

    Any amendment to license activities, will incur a one-time administration fee of AED1,510.

  • 4. Business ActivitiesOpen or Close


    What kinds of activities are allowed in DMCC?


    DMCC licenses allow a wide range of business activities, from commodities to retail outlets, consultancies to beauty salons. DMCC is able to license most of the activities that are allowed by the Dubai Economic Department. The full list is available under General Information in these Applications Guidelines. The major categories include; A.) Agriculture B.) Fishing C.) Mining & quarrying D.) Manufacturing E.) Electricity, gas & water supply F.) Construction G.) Trading and repairing H.) Hotels and restaurants I.) Transport, storage and communications J.) Financial intermediation K.) Real estate and business services M.) Education N.) Health and social work O.) Other community, social and personal services


    How many activities can I have under one license?


    You can have unlimited related activities on one license type. A trading activity and a service activity can however not be given under the same license. A company involved in trading and services will require a seperate license for each which can be under the same company. All queries may be directed to one of our DMCC Member Services Executives.


    If I have a Free Zone company, can I do business outside the Free Zone?


    Yes, your company may conduct business outside of the UAE without restriction, provided it is legal. If you wish to trade within the UAE (known as “Onshore”) there are two main methods for doing so. The first one is to trade directly with an LLC company that has an import/export license. As part of the terms of trade they would need to clear any goods through customs. Secondly, you may enter into an agreement with a logistics company that would clear the goods and deliver them to the mainland.

    For services companies wishing to provide services to a company outside the free zone, the general rule is that the services must be provided within the Free zone. There are certain exceptions, such as recruitment services where stricter rules apply.


    Which activities are not allowed in DMCC?


    There are very few restricted activities as DMCC can license almost every activity, provided the licensed company has complied with all regulations associated with the chosen activity. In some cases certain activities require additional approval from federal and local authorities (agencies, councils, courts and banks).

  • 5. Types of LicensesOpen or Close


    What Types of Licenses Does DMCC Issue?


    The types of licenses offered at DMCC are:
    Trade License: To carry out trading activities as specified in the License.
    Service License: To carry out service activities as specified in the License.
    Industrial License: To carry out light manufacturing activities as specified in the License.


    Can I apply for two separate licenses under one company name?

    Yes, this is possible depending on the satisfaction of the conditions of the licenses. In some cases, where a company wishes to conduct several activities that are similar in nature the authority allows unlimited activities to be conducted under one license. However, if the activities are unrelated, separate licenses are required. DMCC offers a General Trading License that allows a client to trade from a paper clip right up to an airplane. The products and categories that are covered under General Trading are defined by Customs and are subject to change based on Customs requirements. There are certain product classifications that are not covered under General Trading License, including Defence Equipment / Military, Gold & Gold Jewellery, Diamonds & Diamond Jewellery and Tobacco and Tobacco Products. We recommend you speak to one of our expert Member Services Executives who will advise you further.

  • 6. Importing and Exporting of GoodsOpen or Close


    Do I need to pay Customs duty to bring the goods to DMCC?


    Free Zone licensees are allowed to import goods or equipment into the Free Zone from a foreign country without payment of customs duties. While Free Zones are physically within the borders of the UAE, they are outside the customs borders. Customs duty is only paid when goods are moved out of the Free Zone; that is, imported into the UAE. Numerous warehousing facilities are available in the port for companies that wish to store and re-export their goods. A deposit is payable to the full value of the customs duty, which is refunded on re-export. DMCC recommends that its members contact Dubai Customs to ensure they are completely familiar with all requirements. It is important to ensure that customs records are kept in good order otherwise penalties may apply. Please visit www.dubaicustoms.gov.ae and go to the Free Zone section under Declaration & Clearance.


    What can I import?


    Generally, Free Zone companies may import goods that are consistent with their commercial license. The main exception to this is when a company wishes to import goods for their own use, say furniture and equipment for their office operations. This is allowed, however it is important for those companies to keep good records of all items that have been brought into the Free Zone, as customs will need to see that those items have not been, later, transferred to the mainland without payment of customs duties. It is important to ensure your company is fully compliant.


    What import and export duty applies to goods?


    The Customs duty for most items is calculated on the CIF value at the rate of 5%. Imports of liquor/alcohol are subject to a 50% customs duty on their CIF value while imports of tobacco products draw a 100% duty on their CIF value. Many essential items such as staple foodstuffs and pharmaceuticals are given duty-free status. Gold and diamond traders benefit from a special arrangement between Dubai Customs and DMCC. Diamonds may be imported at a rate of 1% service fee, and gold is imported at a rate of 0.32% service fee, both payable to Dubai Customs. Due to the changing nature of customs it is always advisable to refer to www.dubaicustoms.gov.ae, wherein the duties applicable are available according to HS codes.


    What documents do customs need to see?


    The documents required by customs may include goods declaration, bill of lading, certificate of origin and invoice copies. However, other documents may be required. As customs requirements may change from time to time you are advised to visit the Dubai Customs web site for the most up to date information. www.dubaicustoms.gov.ae


    What are HS codes?


    The Harmonized System Codes (HS Code) is a standard issued by the World Customs Organization (WCO) to unify the classification of the goods. These are six digit codes for identifying different products across the world. For example the code for natural pearls is structured as follows: Section XIV: Natural or cultured pearls, precious or semi-precious stones, precious metals, metals clad with precious metal, and articles thereof; imitation jewellery; coin. Chapter 71: Natural or cultured pearls, precious stones, precious metals, metals clad with precious metal, and article thereof; imitation jewellery, coin. Heading 71.01 Pearls, natural or cultured, whether or not worked or graded but not strung, mounted or set; pearls, natural or cultured, temporarily strung for convenience of transport. Code 7101.10 Natural pearls. A full record of HS codes are available through Dubai Customs.


    Does DMCC have a Port of its own?


    No. However Jumeirah Lakes Towers is conveniently situated within 10km of the main Jebel Ali port, one of the largest ports in the world.

  • COMPANY SERVICESOpen or Close


    When can the company apply for Registration Amendments?


    DMCC companies that have been issued a valid company license can apply for any Registration Amendments.


    What types of company amendments have to be registered with DMCC? What are the requirements and procedures?


    The following are the list of amendments to be registered with DMCC:
    - Share Transfer
    - Increase in Share Capital
    - Decrease in Share Capital
    - Change of Company Name
    - Change of Financial Year
    - Change of Company Officer (Director, Manager, Secretary & Legal Representative)
    - Change of Auditor
    - Amendment to the provisions of the Memorandum and Articles of Association
    - Share Pledge Registration
    - Change in the details of Company Shareholder/s (Name, Nationality & Address)
    - Change in the details of Company Officers (Name, Nationality & Address)
    - Status Conversion (from branch to Subsidiary companies)
    - Company Termination (License Termination & De-Registration)

    To see the requirements and procedures for each of these, please visit the 'Company Services' section of theApplications Guidelinespage.


    What is the effect of registering Share Pledge Agreement?


    It creates a valid pledge over the shares of the company and prevents the shares from being transferred without the consent of the pledgee (named beneficiary of the pledge).


    To whom can the shares be pledged? Can it be pledged to an individual or a company?


    DMCC only registers shares pledged to a financial institution such as banks as they have the capacity to secure the pledge.


    What is the minimum age requirement for an individual to be appointed as an officer of the company?


    One should be 21 years old at the time of the appointment.


    What is the governing law for all DMCC registered companies?


    All registered companies are subject to the laws of the land, DMCC Regulations, Free Zone rules and regulations in force in DMCC.  
    Any due amendments to the above will be implemented from time to time.


    What are the types of powers being exercised by the officers of the company?


    All company officers have inherent powers as mandated by the company’s Articles of Association.  It can be exercised either:
    - Singly  (can act and represent the company alone)
    - Jointly (powers/authorities will be exercised together with another officer)
    - Limited (powers/authorities to be exercised are limited as indicated in the Resolution appointing officers to such posts)


    When can members apply for the 'Cancellation of Existing Access Approval' service request?


    Members can apply for the this service request when they wish to cancel an existing access approval/card (PAC) or when the member wishes to apply for an employment visa for the employee who currently has an active PAC, however, the system will not allow them unless they cancel the PAC first, and therefore, this service request was created to facilitate this.
    Note: this does not cover the temporary access card (TAC) as it is valid for a short period of time and expires automatically.

     
     


    What is the cost of applying for the 'Cancellation of Existing Access Approval' service request?


    It is free of charge.